Terms of service

TERMS OF SERVICE

OVERVIEW

EssentiqueZA (“we”, “us”, or “our”) operates this store and website, including all related content, features, products, and services (the “Services”), which are powered by Shopify to provide you with a seamless shopping experience. By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use our Services.

SECTION 1 – ACCESS AND ACCOUNT

By using our Services, you confirm that you are at least the age of majority in your country of residence (including South Africa), or that you have given consent for any minor dependents to use the Services under your supervision. You agree to provide accurate, complete, and current information when making a purchase and are responsible for maintaining the confidentiality of your account and all activities that occur under it.

SECTION 2 – PRODUCTS

We make every effort to display our products as accurately as possible; however, colours and appearance may vary depending on your device. We do not guarantee that products will meet all expectations. All product descriptions, pricing, and availability are subject to change at any time without notice.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. EssentiqueZA reserves the right to accept or decline any order in accordance with applicable South African consumer protection laws. Orders are only confirmed once payment has been received and processed. We may cancel or modify orders if necessary and will attempt to notify you using the details provided.

SECTION 4 – PRICING AND PAYMENT

All prices are listed in South African Rand (ZAR) unless otherwise stated and may exclude delivery fees or other applicable charges. Prices are subject to change without notice. You agree to provide valid and accurate payment information and confirm that you are authorised to use the selected payment method.

SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by couriers or events outside our control. Risk in the goods passes to you upon delivery, in accordance with South African consumer protection laws.

SECTION 6 – INTELLECTUAL PROPERTY

All content on this site, including logos, branding, images, text, and designs, is the property of EssentiqueZA and may not be used, reproduced, or distributed without prior written permission.

SECTION 7 – THIRD-PARTY SERVICES

Our Services may include tools or links to third-party websites or services. We are not responsible for the content, accuracy, or practices of these third parties, and your use of them is at your own risk.

SECTION 8 – USER CONDUCT

You agree not to use the Services for any unlawful, harmful, or abusive purpose. This includes interfering with the functionality or security of the website, transmitting malicious code, or attempting to gain unauthorised access to any part of the Services.

SECTION 9 – DISCLAIMER OF WARRANTIES

The Services and all products are provided “as is” and “as available” without warranties of any kind, either express or implied, to the fullest extent permitted by law.

SECTION 10 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, EssentiqueZA and its affiliates shall not be liable for any damages arising from your use of the Services or products. Nothing in these Terms limits your rights under the South African Consumer Protection Act.

SECTION 11 – INDEMNIFICATION

You agree to indemnify and hold EssentiqueZA harmless from any claims, damages, or losses arising from your breach of these Terms or misuse of the Services.

SECTION 12 – TERMINATION

We reserve the right to suspend or terminate your access to the Services at any time if you violate these Terms.

SECTION 13 – SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable.

SECTION 14 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and EssentiqueZA regarding your use of the Services and supersede any prior agreements.

SECTION 15 – GOVERNING LAW

These Terms are governed by the laws of the Republic of South Africa. Any disputes will be subject to the jurisdiction of South African courts.

SECTION 16 – CHANGES TO TERMS

We may update these Terms from time to time. Continued use of the Services after any changes means you accept the updated Terms.

SECTION 17 – RELATIONSHIP WITH SHOPIFY

EssentiqueZA is powered by Shopify, which provides the e-commerce platform that enables us to offer our products and Services to you. However, any purchases you make are made directly with EssentiqueZA and not with Shopify.

By using our Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and EssentiqueZA, including any injury, loss, or damages resulting from products purchased through our store. You hereby release Shopify and its affiliates from any claims, liabilities, or damages arising from your transactions with EssentiqueZA.

SECTION 18– CONTACT INFORMATION

EssentiqueZA

Email: essentique.co.za@gmail.com

Phone: +27 060 992 5046

Business registration: 2026/160752/07